Terms of service
Terms and Conditions
Infinite Print LLC
Effective Date: November 8, 2026
1. Introduction and Acceptance of Terms
Welcome to Infinite Print LLC ("Infinite Print," "we," "us," or "our").
These Terms and Conditions ("Terms") govern your use of our websites, online design tools, and products and services offered by Infinite Print.
Our Services include custom apparel printing, direct-to-film (DTF) transfers, signs, banners, vehicle graphics, promotional products, design services, and related printing and fulfillment services.
These Terms apply to purchases and services provided through infiniteprint.com, customize.infiniteprint.com, and orders placed directly with our team, to the extent these Terms are provided or incorporated into the applicable order.
By submitting an order through a checkout that references these Terms and requires your acceptance, you agree to be bound by them. For orders placed directly with our team, these Terms apply when incorporated into an accepted quote, invoice, order confirmation, or other agreement.
Additional written terms expressly agreed upon for a particular project will control to the extent they conflict with these general Terms.
2. Orders and Pricing
All orders are subject to acceptance by Infinite Print.
Prices may vary based on product selection, order quantity, artwork requirements, customization, production methods, and other specifications.
Prices displayed on our website or provided through a quotation are subject to correction for obvious errors, inaccurate specifications, or technical issues.
If an order requires an adjustment to its quoted price, we will notify the customer and obtain approval before proceeding with the revised charges.
Applicable taxes, shipping charges, design fees, and other charges will be disclosed during checkout or in the applicable quote or invoice.
Infinite Print reserves the right to decline or cancel orders that cannot reasonably be fulfilled, including those involving unavailable materials, prohibited content, or suspected fraud. Any payment collected for an order we cancel without providing the ordered goods or services will be refunded as required by law.
3. Artwork Submission and Customer Responsibilities
Customers are responsible for ensuring that artwork, logos, images, text, and other materials submitted for production are accurate and authorized for their intended use.
By submitting artwork, customers represent that they own the materials or have obtained the necessary licenses, permissions, or other rights to use and reproduce them.
Customers are responsible for checking:
- Spelling, grammar, and punctuation
- Names, dates, and contact information
- Artwork dimensions and placement
- Image quality and resolution
- Product selections, colors, sizes, and quantities
- Any other specifications provided for production
Infinite Print may make reasonable production adjustments when necessary to prepare artwork for the selected printing method.
Material design changes requiring customer approval will be communicated before production when reasonably practicable.
We reserve the right to refuse artwork that we reasonably believe infringes intellectual property rights, violates applicable laws, or contains unlawful material.
4. Proofs and Artwork Approval
Depending on the product and order requirements, Infinite Print may provide a digital proof or production preview for customer review.
Customers are responsible for carefully reviewing and approving proofs before production.
Once a proof is approved, Infinite Print may proceed with production based on the approved specifications.
If a completed product accurately matches the customer-approved proof and agreed production specifications, errors contained in the approved artwork generally will not qualify for complimentary replacement or refund.
However, customers remain entitled to applicable remedies if Infinite Print fails to produce the goods in accordance with the approved specifications or applicable law.
Digital proofs are intended to represent the general appearance, layout, and positioning of artwork. They may not precisely reproduce physical materials, printing textures, or final colors.
5. Printing Variations and Product Tolerances
Custom printing involves materials and production processes that can result in minor variations.
Customers acknowledge that reasonable variations may occur in:
- Printed colors and color shades
- Print placement and alignment
- Finished dimensions and trimming
- Garment sizing and manufacturer tolerances
- Material textures and finishes
- Ink appearance on different substrates
- Print appearance across production runs
Colors viewed on a computer, phone, or other electronic display may differ from printed colors.
Exact color matching is not guaranteed unless expressly agreed upon in writing and supported by an approved color-matching process.
Minor variations within commercially reasonable production tolerances do not automatically constitute a manufacturing defect.
6. Production Times and Deadlines
Production timelines are estimates unless Infinite Print expressly agrees to a guaranteed completion or shipping date in writing.
Production may depend on artwork approval, payment, material availability, order complexity, and current production capacity.
Quoted turnaround periods generally begin after all required artwork, specifications, approvals, and payments have been received.
Customers with a required event date or deadline must communicate that deadline before placing the order.
We will make reasonable efforts to meet agreed production schedules and notify customers of material delays.
If an order cannot be shipped within an applicable promised period, we will provide the notices, cancellation options, and refunds required by law.
7. Payments and Invoices
Payment may be required before an order enters production.
Orders placed through our websites are processed through Shopify and its authorized payment partners.
Other transactions may be invoiced or processed through QuickBooks or other approved payment methods.
For orders placed directly with our team, payment terms will be specified in the applicable quote, invoice, or written agreement.
Infinite Print may pause production or withhold delivery of unpaid orders to the extent permitted by law and the applicable agreement.
8. Cancellations, Returns, and Refunds
Most products offered by Infinite Print are custom-made or produced according to customer specifications.
Customers should contact us as soon as possible if they need to change or cancel an order.
Before Production Begins
If an order has not entered production, we may be able to accommodate a cancellation or modification. Any applicable charges for completed design work, special-order materials, or other costs will be communicated and handled consistently with the applicable order agreement and law.
After Production Begins
Once customized production has begun, cancellation or modification may not be possible.
Approved custom orders generally are not eligible for returns or refunds solely because of a change of mind, an incorrect customer-supplied design, or a customer ordering the wrong specifications.
Defective or Incorrect Products
If we produce an item incorrectly, provide a defective product, or fail to meet the agreed specifications, customers should contact us promptly with their order number, a description of the issue, and photographs when available.
We will review the issue and determine an appropriate remedy, which may include correction, replacement, or refund, consistent with applicable law.
Nothing in these Terms limits rights or remedies that cannot lawfully be excluded.
Additional details may be provided in our separately published Refund Policy.
9. Shipping, Delivery, and Local Pickup
Infinite Print offers shipping and local pickup for eligible orders.
Shipping charges, delivery options, and estimated delivery information will be provided during checkout or through the applicable order agreement.
Shipping estimates may be affected by carrier operations, weather, holidays, or other circumstances outside our reasonable control.
If an order is damaged during shipping, customers should notify us promptly and retain the packaging when possible so that we can investigate the issue.
For local pickup orders, customers will be notified when their order is ready for collection.
Our pickup location is:
Infinite Print LLC
325 E Lemon Street
Tarpon Springs, FL 34689
Customers should not assume an order is ready for pickup until they have received confirmation from Infinite Print.
Additional shipping and pickup details may be provided in our Shipping Policy.
10. Customer-Supplied Products and Materials
Customers may arrange to provide garments, signs, substrates, or other materials for customization when accepted by Infinite Print.
Customer-supplied materials may react differently to heat, pressure, ink, adhesives, or other printing processes.
We will exercise reasonable care when handling accepted customer-supplied materials.
However, certain materials may carry inherent production risks, including shrinkage, discoloration, adhesion issues, or damage associated with the selected process.
Infinite Print may decline to print on materials that appear unsuitable for the requested production method.
Any special risks, replacement arrangements, or limitations relating to customer-supplied materials should be agreed upon before production.
Nothing in this section excludes liability that cannot legally be limited.
11. Intellectual Property and Customer Artwork
Customers retain ownership of their original artwork, logos, photographs, designs, and other intellectual property, subject to any third-party rights.
By submitting materials for an order, customers grant Infinite Print a nonexclusive license, for the duration reasonably necessary to perform and support the order, to reproduce, modify for production purposes, store, and use the submitted materials as reasonably necessary to:
- Prepare and produce the requested goods
- Create digital proofs and production files
- Fulfill and ship customer orders
- Provide customer support
- Maintain production records
- Facilitate future reorders requested by the customer
This permission includes providing necessary materials to authorized production, fulfillment, hosting, and other service providers working on our behalf.
Customers represent that they possess the necessary rights and permissions for these uses.
Customers agree to be responsible for third-party claims arising from materials they submit without the necessary authorization, to the extent permitted by applicable law.
Infinite Print retains ownership of its own preexisting artwork, templates, software, production methods, and other proprietary materials.
Unless expressly agreed in writing, purchasing printed merchandise does not transfer ownership of Infinite Print's proprietary design files, editable source files, or production processes.
Any ownership or licensing of original design work specifically commissioned from Infinite Print will be governed by the applicable written project agreement.
12. Photography, Portfolio, and Promotional Use
Infinite Print may photograph and display completed printing projects to demonstrate our capabilities, workmanship, and available products.
This may include photographs of finished apparel, signs, banners, vehicle graphics, promotional products, and other completed work.
Customers grant Infinite Print permission to photograph and use images of ordinary completed products for portfolio, website, social media, and promotional purposes, subject to the restrictions below.
This permission does not authorize public disclosure of confidential information or use of third-party intellectual property beyond the rights held by the customer.
We will not knowingly use a person's name, portrait, photograph, or likeness for commercial advertising without any consent required by applicable law.
Projects containing sensitive personal information, private photographs, or confidential business material will not be used for promotional purposes without appropriate authorization.
Customers may request that their completed projects not be displayed for promotional purposes by notifying us when placing an order or contacting orders@infiniteprint.com.
We will honor such requests for future promotional uses and take reasonable steps to remove previously published content from channels under our control when reasonably practicable.
13. Online Designer and Digital Tools
Our online designer and customization tools allow customers to create or personalize products.
Customers are responsible for reviewing designs, text, sizes, colors, and placement before submitting an order.
On-screen previews are visual representations and may not perfectly reflect the finished printed product.
Customers must not use our online tools to upload unlawful content, infringe intellectual property rights, introduce malicious software, or interfere with the operation or security of the Services.
Infinite Print may modify, maintain, or discontinue online features when reasonably necessary.
14. Fulfillment and Third-Party Services
For eligible customers, Infinite Print may provide order fulfillment, inventory handling, packaging, and shipping services.
Specific fulfillment arrangements, including inventory ownership, storage fees, processing timelines, shipment responsibilities, and other operational requirements, may be governed by separate written agreements.
We may use authorized third-party providers to assist with production, fulfillment, payment processing, shipping, and related business operations.
15. Disclaimer and Limitation of Liability
Infinite Print strives to provide quality products and professional services.
Except as expressly agreed or required by applicable law, we do not guarantee that our websites or digital tools will be uninterrupted or error-free.
To the maximum extent permitted by applicable law, Infinite Print will not be responsible for indirect, incidental, special, or consequential damages, including lost profits or business opportunities, arising from an order or use of our Services.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, or eliminates remedies for defective, incorrectly produced, or undelivered goods where required by law.
16. Privacy
Personal information collected through our websites and business operations is handled as described in our Privacy Policy.
Our Privacy Policy is available at:
https://infiniteprint.com/policies/privacy-policy
17. Governing Law and Disputes
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable law requires otherwise.
We encourage customers to contact Infinite Print directly to resolve concerns about orders, products, or services before pursuing formal legal action.
Any disputes will be handled in accordance with applicable law and any additional written agreements between the parties.
18. Changes to These Terms
Infinite Print may update these Terms to reflect changes in our operations, services, or applicable laws.
Updated Terms will be posted on our website with a revised effective date.
Changes will generally apply prospectively and will not alter the terms of previously accepted orders without appropriate agreement or other lawful basis.
19. Contact Information
For questions about these Terms and Conditions, please contact:
Infinite Print LLC
325 E Lemon Street
Tarpon Springs, FL 34689
Email: orders@infiniteprint.com
Phone: (727) 942-2121
Website: infiniteprint.com