Shipping & Local Pickup Policy

Infinite Print LLC
Effective Date: November 8, 2026

1. General Information

Infinite Print LLC ("Infinite Print," "we," "us," or "our") offers shipping and local pickup for eligible products purchased through our websites or ordered directly through our team.

As many of our products are custom-made, production times vary depending on the product, quantity, artwork requirements, material availability, and order specifications.

This Shipping Policy explains how we process, ship, and make orders available for pickup.

2. Order Processing and Production Times

Most Infinite Print products are produced specifically for each customer and require production time before they are ready to ship or pick up.

Production times vary depending on the type of product, order quantity, artwork requirements, and current production capacity.

Estimated production times may be provided on individual product pages, during checkout, or in written quotations.

Production generally begins once all required payments, artwork, specifications, and approvals have been received.

Certain orders submitted through our online designer may proceed directly into production without an additional proof approval.

Production time and shipping transit time are separate. Selecting an expedited shipping method does not automatically accelerate production.

Unless expressly agreed in writing, production and delivery estimates are not guaranteed deadlines.

3. Shipping Destinations

Infinite Print currently ships primarily within the United States.

Shipping availability is determined by the destination, product type, package dimensions, and available shipping services.

If a destination is not supported during checkout, customers may contact us to discuss available options.

4. Shipping Rates and Methods

Shipping charges are determined based on applicable factors, which may include:

• Package weight and dimensions
• Shipping destination
• Selected shipping service
• Order size and product type
• Special packaging or handling requirements

Available shipping options and applicable charges will be displayed during checkout or provided in the customer's quotation or invoice.

Oversized products, large-format signage, vehicle graphics, and specialty items may require custom shipping arrangements.

5. Estimated Delivery Times

Estimated delivery times depend on the selected shipping service, destination, and carrier.

Shipping transit estimates begin after the completed order has been transferred to the shipping carrier.

Carrier delivery estimates are not guarantees unless a specific guaranteed service has been purchased and expressly confirmed.

Actual delivery dates may be affected by weather, carrier disruptions, holidays, or other circumstances outside our reasonable control.

If Infinite Print determines that an order cannot ship within the promised shipping period, we will provide applicable notices, cancellation options, and refunds as required by law.

6. Order Tracking and Shipping Notifications

When available, tracking information will be provided after an order has been shipped.

Tracking details may be delivered by email, text message, or through the customer's online order information.

Tracking updates are provided by the shipping carrier and may not appear immediately after a shipping label is created.

Customers may contact Infinite Print if they have questions about the shipment status of an order.

7. Local Pickup

Infinite Print offers local pickup for eligible orders at our Tarpon Springs location.

Pickup Location

Infinite Print LLC
325 E Lemon Street
Tarpon Springs, FL 34689

Customers selecting local pickup will be notified when their order is ready.

Please wait until you receive confirmation before arriving to collect your order.

Pickup availability may depend on our normal business hours, holidays, and scheduled closures.

Local pickup does not include shipping charges unless additional services are requested.

Customers should bring their order confirmation or other identifying information when collecting an order.

8. Shipping Address Accuracy

Customers are responsible for providing an accurate and complete shipping address when placing an order.

Infinite Print is not responsible for delivery issues caused solely by incorrect or incomplete shipping information provided by the customer.

If an address needs to be corrected, customers should contact us as soon as possible.

We will make reasonable efforts to accommodate address changes before shipment, but changes cannot always be made after the package has been transferred to the carrier.

Additional shipping charges may apply if a package must be redirected or reshipped due to an incorrect address.

9. Lost, Delayed, or Damaged Packages

We take care in packaging and preparing orders for shipment.

If a shipment arrives damaged, is missing items, or appears to have been lost, please contact Infinite Print as soon as reasonably possible.

Customers may be asked to provide:

• Order number
• Description of the issue
• Photographs of damaged products
• Photographs of packaging, when available
• Relevant tracking information

Please retain damaged products and original packaging until the issue has been reviewed.

We will investigate shipping-related concerns and coordinate with the carrier when appropriate.

Depending on the circumstances, we may arrange a replacement, reshipment, refund, or another reasonable resolution.

Each situation will be evaluated individually, subject to applicable consumer protection laws and contractual obligations.

10. Undeliverable and Returned Shipments

Packages may be returned to Infinite Print when a delivery cannot be completed.

Reasons may include incorrect addresses, failed delivery attempts, refused delivery, or other carrier-related circumstances.

If a package is returned to us, we will make reasonable efforts to contact the customer and determine the next steps.

Additional shipping charges may apply when redelivery is necessary because of an incorrect address or other circumstance attributable to the customer.

If an undeliverable shipment results from an error by Infinite Print, we will work to correct the issue without charging the customer for our mistake.

11. Custom Orders and Cancellations

Most Infinite Print products are customized and made to order.

Custom orders are generally final once placed and accepted.

Customers should carefully review product selections, sizes, quantities, artwork, shipping information, and other specifications before completing a purchase.

Cancellation or modification requests are handled according to our Terms and Conditions and Refund Policy.

This final-sale policy does not eliminate cancellation or refund rights required by applicable law, including rights arising from qualifying shipment delays or failure to fulfill an order.

12. Special Orders and Large-Format Products

Certain products, including oversized signs, banners, display materials, and specialty printed items, may require special packaging, freight transportation, or delivery arrangements.

Additional handling or shipping charges may apply.

For projects involving installation, vehicle wraps, or on-site services, scheduling and delivery arrangements may be provided through a separate quotation or written agreement.

13. Contact Information

For questions regarding shipping, delivery, tracking, or local pickup, please contact:

Infinite Print LLC
325 E Lemon Street
Tarpon Springs, FL 34689
Email: orders@infiniteprint.com
Phone: (727) 942-2121
Website: infiniteprint.com

14. Related Policies

Additional information about orders, cancellations, refunds, and customer responsibilities is available in our Terms and Conditions and Refund Policy.

These policies should be read together. Nothing in this Shipping Policy limits rights that cannot lawfully be excluded.