Privacy policy
Privacy Policy
Infinite Print LLC
Effective Date: November 8, 2026
1. Who We Are
Infinite Print LLC ("Infinite Print," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy describes how we collect, use, disclose, store, and protect personal information when you visit our websites, use our online designer, place an order, contact our business, or visit our physical location.
Our Services include:
- infiniteprint.com
- customize.infiniteprint.com
- Our online ordering and design services
- Customer communications by phone, email, text message, or social media
- Our physical location at 325 E Lemon Street, Tarpon Springs, FL 34689
2. Information We Collect
We collect information necessary to provide our printing services, process orders, communicate with customers, and improve our business.
Information You Provide
This may include:
- Name and business name
- Email address and telephone number
- Billing and shipping addresses
- Order specifications, quantities, sizes, and deadlines
- Artwork, logos, photographs, designs, and other uploaded files
- Customization instructions and proof approvals
- Communications with our employees
- Billing, invoicing, and transaction information
Payment Information
Our online checkout is powered by Shopify, which works with payment processors to securely process transactions.
Infinite Print does not directly store complete payment card numbers from Shopify checkout transactions.
For certain orders or invoices, payment processing may also be facilitated through QuickBooks or other authorized payment providers.
Automatically Collected Information
When you visit our websites, certain information may be collected automatically, including:
- IP address
- Browser and device information
- Pages visited
- Website navigation and interactions
- Referring websites
- Shopping cart activity
- Advertising interactions
- Cookies and similar tracking identifiers
3. How We Use Your Information
We use the information we collect to:
- Provide quotes and process customer orders
- Create, customize, print, and fulfill products
- Review and prepare artwork for production
- Communicate regarding orders, proofs, invoices, and deadlines
- Arrange shipping, delivery, and local pickup
- Provide customer service and resolve disputes
- Maintain records of previous orders for future reorders
- Improve our websites and customer experience
- Analyze advertising effectiveness and website performance
- Send promotional communications where permitted by law
- Maintain business security and prevent fraud
- Comply with applicable legal, tax, and accounting obligations
4. How We Share Information
Infinite Print does not sell customer information for money.
We may share information with trusted service providers, business partners, and advertising platforms when reasonably necessary to operate our business and deliver our services.
These may include:
E-commerce and Payment Processing
Shopify and its payment partners assist with online purchases, payment processing, and related services. QuickBooks may be used for invoicing, accounting, and payment-related activities.
Marketing and Advertising
We use platforms such as Google, Meta (Facebook and Instagram), and Klaviyo to analyze advertising performance, communicate with customers, and improve our marketing.
Certain online identifiers and website interactions may be collected or disclosed through advertising pixels and similar technologies to support advertising measurement and personalized advertising.
Depending on applicable privacy laws, some of these activities may be considered a "sale" or "sharing" of personal information, even when no money is exchanged.
Business Operations
We may use trusted service providers for website hosting, cloud storage, customer communications, phone systems, order management, shipping, technical support, and other operational functions.
Legal Requirements
We may disclose information when reasonably necessary to comply with applicable law, respond to lawful legal requests, enforce agreements, prevent fraud, or protect our rights, customers, employees, and property.
Business Transfers
Information may be transferred as part of a merger, acquisition, business sale, or similar transaction, subject to applicable law.
We do not authorize service providers processing information solely on our behalf to use that information for their own unrelated marketing purposes.
5. Cookies, Analytics, and Advertising
Our websites use cookies, advertising pixels, and similar technologies to support website functionality, improve user experience, measure advertising performance, and understand how customers interact with our Services.
These technologies may include:
- Shopify cookies and website analytics
- Google Analytics
- Google Ads conversion tracking
- Meta Pixel
- Klaviyo tracking technologies
- Other similar website performance and advertising tools
These technologies may help us:
- Maintain shopping carts and website functionality
- Understand website traffic
- Identify popular products and services
- Measure conversions from advertising campaigns
- Display more relevant advertisements
- Improve website navigation and performance
You can manage certain cookies through your browser settings and adjust personalized advertising preferences through Google and Meta.
Additional privacy and cookie controls may be available through our websites where implemented.
Disabling certain cookies may affect website functionality.
6. Customer Communications and Marketing
Order and Service Communications
We may contact customers through email, telephone, or text message regarding:
- Quotes and estimates
- Order confirmations
- Artwork and proof approvals
- Production updates
- Payment reminders and invoices
- Shipping and pickup notifications
- Customer service inquiries
- Other communications related to existing orders or customer requests
These messages may be sent by Infinite Print employees or through service providers such as Shopify, QuickBooks, and our business communication systems.
Marketing Emails
We may send promotional emails to customers and individuals who have signed up for marketing communications, where permitted by applicable law.
Marketing emails include an option to unsubscribe.
Unsubscribing from promotional emails will not prevent necessary communications about active orders, invoices, or customer-service matters.
Marketing Text Messages
We may offer optional promotional text messaging through authorized marketing platforms.
Where required by law, we obtain prior express written consent before sending automated marketing text messages.
Consent to marketing text messages is not a condition of purchasing goods or services.
Message frequency may vary, and standard message and data rates may apply.
Recipients may opt out by replying STOP or following the instructions provided in the message. Reply HELP for assistance where supported by the messaging program.
We do not sell or share mobile telephone numbers or text-message marketing consent information with third parties for their own independent marketing purposes.
7. Customer Artwork, Uploaded Files, and Finished Products
Customers may upload artwork, logos, photographs, text, and other design materials through our websites or provide them directly to our staff.
We use these materials to prepare, customize, produce, and fulfill customer orders.
Customers retain ownership of their original artwork and content, subject to any applicable third-party intellectual property rights.
Our separate Terms and Conditions may describe the permissions and responsibilities associated with submitting artwork for production.
Artwork Storage and Reorders
We may retain customer artwork, production files, and order specifications to facilitate future reorders, provide customer support, and maintain accurate production records.
Photography and Promotional Use
Infinite Print may photograph or display examples of completed work on our websites, social media platforms, and other promotional materials to showcase our printing capabilities.
We generally avoid displaying materials that appear confidential, contain sensitive personal information, or have been identified as private by the customer.
Customers who do not want their completed products displayed for promotional purposes may notify us when placing an order or contact us at orders@infiniteprint.com.
Upon receiving a request, we will take reasonable steps to avoid future promotional use and remove content from channels under our control when reasonably practicable.
8. How Long We Retain Information
We retain personal information for as long as reasonably necessary to provide our Services, maintain business records, support reorders, comply with legal obligations, and resolve disputes.
Order records, customer artwork, invoices, and production files may be retained for extended periods to support future orders and legitimate business needs.
Information may be retained longer when reasonably necessary for accounting, tax reporting, legal claims, dispute resolution, or other legitimate business purposes.
When information is no longer reasonably needed, we take appropriate steps to delete, de-identify, or securely dispose of it, subject to applicable requirements and ordinary backup or archival systems.
9. Customers Outside the United States
Infinite Print is based in Florida, United States, and primarily serves customers within the United States.
If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other locations where our service providers operate.
Privacy and data protection laws in those locations may differ from those in your country of residence.
Where applicable, we comply with additional privacy obligations associated with international customers.
10. Your Privacy Choices and Rights
Depending on applicable law, you may have the right to request that we:
- Provide information about personal information we maintain about you
- Correct inaccurate personal information
- Delete certain personal information
- Explain certain information-sharing practices
- Stop sending promotional communications
- Honor applicable requests to opt out of certain advertising-related data sharing
These rights may be subject to legal exceptions, identity verification requirements, and legitimate business record-retention obligations.
To submit a privacy-related request, please contact:
We may request information reasonably necessary to verify your identity before fulfilling a request.
We will not unlawfully discriminate against customers for exercising applicable privacy rights.
11. Data Security
We use reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, loss, misuse, or disclosure.
These measures may include access controls, secure payment processing, authorized service providers, and appropriate business security practices.
However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.
12. Children's Privacy
Our Services are intended for adults and are not directed toward children under 13.
We do not knowingly collect personal information directly from children under 13 through our Services.
Infinite Print may produce merchandise for schools, youth sports organizations, and other groups involving minors.
Adults submitting photographs, names, artwork, or other information relating to minors are responsible for ensuring they have appropriate permission or authority to provide those materials for production.
If you believe a child has submitted personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.
13. Third-Party Websites and Services
Our websites may contain links to external websites, payment services, social media platforms, or other third-party resources.
These services may operate under their own privacy policies and terms.
Infinite Print is not responsible for the privacy practices of third-party websites or services that we do not control.
14. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, service providers, or applicable laws.
When changes are made, we will update the effective date at the top of this Policy.
If changes are material, we may provide additional notice through our website or other appropriate communication channels.
15. Contact Information
If you have questions about this Privacy Policy, how your information is handled, or wish to exercise applicable privacy rights, please contact us.
Infinite Print LLC
325 E Lemon Street
Tarpon Springs, FL 34689
Email: orders@infiniteprint.com
Phone: (727) 942-2121
Website: infiniteprint.com